System requirements
Tungsten AP Essentials is a web application which runs in a web browser.
Browser support
Tungsten AP Essentials is compatible with popular, modern web browsers.
For your security, Tungsten AP Essentials does not support older web browsers.
| Supported browsers | Office | Admin Center |
|---|---|---|
| Windows | ||
| Chrome | Latest version and latest version - 1 | Latest version |
| Edge | Latest version and latest version - 1 | Latest version and latest version - 1 |
| Firefox | Latest version and latest version - 1 | Latest version and latest version - 1 |
| Mac OS | ||
| Chrome | Latest version and latest version - 1 | Latest version |
| Firefox | Latest version and latest version - 1 | Latest version and latest version - 1 |
| Safari | Latest version and latest version - 1 | Latest version and latest version - 1 |
"Latest version - 1" means one major version older than the latest version. For example, if the latest version of Chrome is version 74, then the latest version minus one is version 73.
| Supported browsers | Mobile Approval |
|---|---|
| Android | |
| Chrome | Latest version |
| Edge | Latest version and latest version - 1 |
| Firefox | Latest version and latest version - 1 |
| iPhone | |
| Chrome | Latest version |
| Firefox | Latest version and latest version - 1 |
| Safari | Latest version and latest version - 1 |
Browser requirements
- JavaScript must be enabled in your web browser.
Tungsten AP Essentials is not supported on Windows servers, such as Windows Server 2008, because security restrictions on Windows Server prevent Tungsten AP Essentials from loading core components.
-
The web browser history must be enabled.
-
You must accept cookies.
Screen resolution
Recommended minimum screen resolution: 1280 X 1024
Internet connection
For the best experience, you should have at least a 2 Mbit Internet connection.
Component versions
Some solutions rely on extra components to function properly. To ensure compatibility and access to the latest features, make sure you always use the most recent version. This table shows various components and the latest version available:
| Component | Latest version | How to find your version |
|---|---|---|
| Tungsten AP Essentials Connect |
10.6.6.7798 |
The version number is displayed in the title bar of the app itself. |
| Dynamics AX 2012 model file | 22.2.15.1 |
Within Dynamics AX, navigate to Tools > Model management > Models installed. In the list that appears, locate "RsoIntegration" and check its version. You can download the latest model file here. |
| NetSuite bundle | 1.35 | Within NetSuite, navigate to the Saved Bundles view, and check the version of the Tungsten Automation Integration. |
| Reports for Microsoft Excel | 10.6.14.482 | The version number is located in the right corner of the app.
If you do not have the latest version of the app, right-click the app in Excel and select, Reload frame. |
| Master-data import for Microsoft Excel | 10.6.14.378 | The version number is located in the right corner of the app.
If you do not have the latest version of the app, right-click the app in Excel and select, Reload frame. |
See also: System limits.