The Rejection trigger view

Use these settings to specify a rejection trigger in Admin Center.

To access this view in Admin Center: Select a Services node in the tree view and click Workflow, click the Triggers tab. Then click the name of an existing rejection trigger, or click ADD REJECTION TRIGGER while editing the workflow settings.

Name A descriptive name for the trigger.
Start workflow The workflow you want to use when all of the conditions are true.
ADD Displays settings which you can use to make the step conditional. You can add more than one condition.
FIELD TYPE Specifies the field type that you want to use for comparison. This is read-only because rejection triggers always use the reject-code field.
FIELD Specifies the field that you want to use for comparison. This is read-only because rejection triggers always use the reject-code field.
OPERATION Determines how the value of the reject code is evaluated.
  • Begins with - The condition is true if the field value begins with the text you specify. For example, if you specify "12" the condition is true for "12" but it is not true for "312."
  • In list - Displays a link that you can click to display a dialog which you can use to specify a list of reject codes. When a field is evaluated using this operation, it is considered true if the field value appears in the list.
  • Not in list - Displays a link that you can click to display a dialog which you can use to specify a list of reject codes. When a field is evaluated using this operation, it is considered true if the field value does not appear in the list.
VALUE Specifies the value which determines if the condition is true. Alternatively, if you select In list or Not in list as the Operation, a link is displayed that you can click to specify a list of reject codes.
Deletes the condition.