Add new customer account view
Use this view to specify customer account settings in Admin Center.
To access this view in Admin Center, select Add in the Customer accounts view.
The Service plan settings are visible only to administrators with the Manage service plans privilege.
Use these settings to add a new customer account.
Profile
| Process |
Determines the document process for the account.
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| Name | The name for the customer account. This can be a legal entity or a person. |
| Organization number | The organization number for the customer account. |
| VAT number | The VAT number for the organization. You can increase interpretation rates of VAT registration fields by providing your organization VAT number here. In many cases, VAT registration numbers for the buyer and the supplier appear in the invoice header, making it difficult to determine which value to capture. By providing your VAT registration number, Tungsten AP Essentials can exclude your VAT number from the list of possibilities when searching for the correct VAT number on the invoice. |
| Phone | The phone number for the customer account. |
| Fax | The fax number for the customer account. |
| Street address | The street address for the customer account. |
| Post code | The postal code or ZIP code for the customer account. |
| City | The city for the customer account. |
| State | The state for the customer account. |
| Country | The country for the customer account. |
| Notes | Use this space to save additional information about the organization. |
| External reference | |
| ID | Use this value to identify the organization in an external system, such as your target system. |
| Contacts | |
| Add |
Creates a new contact. Contact information ensures seamless communication and quick assistance when needed.
You must specify an email address or phone number.
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Services
| Analytics | Provides reports about document status, document volumes, performance statistics, and more. |
| Classification | Automatically routes invoices to the correct partner. |
| Copilot | Enhances Tungsten AP Essentials Office with generative AI assistance. |
| Email input | Enables users to send invoices by email to the system. |
| Extraction | Determines how document information is interpreted. |
| e-Invoice Connect | Simplifies invoice processing by connecting you to hundreds of thousands of companies that are already connected and exchanging e-invoices. |
| Image upload | Enables users to upload images to the system using a secure connection. |
| Master data | Determines user interaction with master data when verifying invoices. |
| Notifications | Notifies users of various events by email. For example, an email notification can be sent when Tungsten AP Essentials receives a batch or when a batch is rejected. |
| Process control | Automates production elements, such as processing new documents upon arrival. |
| Purchase order | Enables the sharing of purchase-order information between Tungsten AP Essentials and the target system. |
| Separation | Provides an interface to separate documents in a batch quickly and easily. |
| Storage | Provides long-term archiving of document images and data. |
| Target system | Specifies the target system and how document information is sent to it. |
| Validation | Provides automated functions that help ensure the correctness of invoice data. |
| Verification | Enables users to easily verify documents in a web browser. |
| Workflow | Enables users to perform accounts-payable and workflow activities. |
Service plan
| Model |
If the parent account is a Live account, you can choose Live, Demo, or Trial. If the parent account is a Demo or Trial account, the customer account is also Demo or Trial, and you cannot change it. |
| Volume |
Determines the number of documents you can process during the licensing period. |
| Period start | Specifies when the usage period begins. |
| Period end | Specifies when the usage period ends. |
| Reference | The text that you type here is used as the customer account billing report reference in the billing report. |
| Description | You can use this setting to save notes about the licensing. For example, if you made special arrangements to extend the length of a demo account, you can type the details here. |
| Reference ID 1, Reference ID 2 |
Tungsten Automation uses these IDs for internal record-keeping. These settings can only be edited by Tungsten Automation personnel and subsidiary administrators. |