System limits

This topic lists known limits, quotas and constraints of Kofax AP Essentials services.

File size limitations

Description Limit Note
Max file size for input files 50 MB

This is the maximum size allowed for documents that are sent to Kofax AP Essentials for processing.

If the limit is exceeded, the document receives the status, input failed.

Max file size for storage upload 25 MB

If the limit is exceeded, you receive a notification that the upload failed.

Max file size for master data upload

100 MB

If the limit is exceeded, you receive a notification that the upload failed.

Document limitations

Description Limit Note
Maximum number of pages in a document 2,000 pages If the limit is exceeded, the document receives the status, input failed.
Maximum number of pages in an invoice containing line items from a new supplier where all pages are interpreted 100 pages on the first invoice from a new supplier.

2,000 pages on subsequent invoices from the same supplier.

If the document has more than 100 pages, only the first page is interpreted on the first invoice received from a new supplier.

The next time an invoice is received by the same supplier, and the supplier is properly identified, up to 2,000 pages can be interpreted.

Maximum number of pages in a remittance advice 2,000 pages

Users and user groups

Resource Limit
Users 3,000 per organization
User groups 1,000 per organization

Each organization, such as a partner account or customer account, can have up to 3,000 users. Each organization can also have up to 700 user groups.

For example, assume you have a partner account with ten customer accounts. Each customer can have up to 3,000 users. The partner account itself can also have up to 3,000 users. In total, the partner account and its customer accounts in this example can have up to 33,000 users. In other words, the limitation is not cumulative across multiple accounts. Rather, it is limited per organization.

Master data

Each master data type has a maximum number of items allowed.

Master data type Maximum count allowed Maximum file size
Accounts (general ledger) 100,000 100 MB
Currencies 500 100 MB
Supplier banks 300,000 100 MB
Suppliers

150,000

100 MB
Generic master-data objects 500,000 100 MB
Purchase orders

200,000

Up to 200,000 purchase orders are allowed for each buyer or customer account.

After the initial upload, you cannot add, update, or delete more than 5,000 purchase orders per upload.

100 MB
Customers

1,000,000

When uploading customer master data on the seller level, the total count from all sellers of the parent account cannot exceed 1,000,000.

After the initial upload, you cannot add or update more than 2,000 customers per upload.

200 MB

Max length of master data field values

The values of the master-data fields below cannot exceed the maximum length specified in this table:

Field Maximum length
Generic master-data objects
Type name 50
Value 150
Name 150
Description 200
Currencies
Code 40
Name 100
Accounts (general ledger)
Code 100
Name 220
Group 100
Description 500
Suppliers
Supplier number 200
Name 400
Description 2000
Organization number 100
Tax registration number 200
Tax code 200
Payment term 300
Payment method 200
Currency code 50
Location 300
Street 500
Postal code 100
City 200
State 100
Country name 100
Telephone number 250
Fax number 250
Supplier banks
Bank name 200
Bank number type 20
Bank number 50
Account number type 20
Account number 250
Purchase orders
Order number 50
Supplier number 200
Supplier name 400
Currency code 40
Contact name 200
Description 1500
Status text 100
Purchase orders lines
Order line number 40
Article number 1500
Article description 5000
Supplier article number 300
Category number 80
Category description 1500
Unit 50
Status text 100
Purchase order search query
Sort field 500
Customers
Customer number 100
Name 100
TaxRegistrationNumber 30
OrganizationNumber 30
Street 100
PostalCode 20
Country 100
City 100
State 50
TelephoneNumber 30
FaxNumber 30

AP Essentials Connect plug-in

Resource Limit
Plug-in file size 50 MB

When uploading a plug-in ZIP file to the Resource view in Admin Center, the combined file size of the ZIP-file contents cannot exceed 50 MB.

API throttling

API throttling is the process of limiting the number of API requests you can make during a certain period. AP Essentials throttles key API methods to promote stability and fair usage of the system. If a request is throttled, HTTP error code 429 is returned.

Throttling rates

This table lists throttling rates on a per-hour basis unless otherwise noted.

Method Maximum requests per hour
Customer master data
DeleteMasterDataCustomers 10
AddOrUpdateMasterDataCustomers 10
DeleteMasterDataCustomersById 500
AddOrUpdateSingleMasterDataCustomer 100
SearchMasterDataCustomers 500
StartMasterDataCustomerUpload 1 request every 2 hours
CompleteMasterDataCustomerUpload 1 request every 1 hour 55 minutes
Generic master data objects
SetMasterDataObjects 60
AddOrUpdateMasterDataObjects 60
DeleteMasterDataObjects 60
GetMasterDataObjects 300
GetAvailableMasterDataObjectTypesByCustomerId 2000
SearchMasterDataObjects 2000
GetMasterDataObjectsMatchingSearchValue 2000
Purchase order master data
SetPurchaseOrders 60
AddOrUpdatePurchaseOrders 120
DeletePurchaseOrders 120
GetPurchaseOrders 100
SearchPurchaseOrderFilteredLines 400
SearchPurchaseOrders 400
Supplier master data
SetSuppliers 100
AddOrUpdateSuppliers 400
AddOrUpdateSupplierWithBankAccounts 400
DeleteSuppliersById 100
DeleteSuppliers 200
GetSuppliers 200
GetSupplier 100
SearchSuppliers 60
SearchSuppliersQuery 400
SearchSuppliersWithQueryResult 600