Analytics reports: Volume

The Volume menu contains reports about historical document volumes. These reports can help you understand historical development and load distribution. The Volume menu contains these reports:

  • Overview - Displays successfully processed documents and deleted documents. You can choose custom date ranges and drill down by organization.

  • By organization - Displays documents processed per day, grouped by organization down to the buyer/seller level. You can choose custom date ranges.

  • By user - Displays the number of documents processed per user according to document status (Document created, Document verified, Document rejected, Document deleted) in the specified time period. You can choose custom date ranges.

  • By sender - Displays the number of documents processed grouped by the sender (supplier/customer). Use the Account type box to filter accounts by accounts payable and accounts receivable. You can choose custom date ranges. Hover your mouse over the graph to see more detailed information.

  • Annual comparison - Displays year-over-year comparisons of successfully processed documents.

  • Document processing - Displays the current number of in-progress, rejected, processed and deleted documents. The basis for this report is the number of documents received during the specified time period. Unlike other document volume reports, in this report the Received documents equal the sum of the other statuses.

    Example

    In this example, a date is specified. One hundred documents were received during that time, and of those 100 documents, 50 were successfully processed, 10 were rejected, 20 were deleted, and 20 are in progress (100 = 50+10+10+30).

    Organization Received Successfully processed Rejected Deleted In progress
    Buyer 1 100 50 10 20 20
  • Billing - Displays information that you can use a basis for billing customers. This view has two reports in CSV format that you can download, a default report, and a detailed report. Select Download to obtain the default report and select Download detailed to obtain a detailed report.

    The billing view is not visible to customer administrators. Partner administrators can view billing reports for all customers they oversee, even when accessing Analytics at the customer level.