Activating accounts

This topic describes how to activate partner and customer accounts in Admin Center.

You must activate accounts in Admin Center before users can log in and use the system. To activate an account in Admin Center:

  1. Navigate to the Subsidiaries, Partners or Customers view, depending on which account type you want to activate.
  2. Click on the row of the of the account that you want to activate and select Activate.

    It can take up to one minute to activate an account.

    Tip When a deactivated account is reactivated, users that have never changed their passwords receive a new password.