Add a notification

This topic shows how to add a new notification to a customer using Admin Center.

To add a new notification to a customer using Admin Center:

Navigate to the Services view and select Notifications.
Click Edit and then click Add.
Use the dialog that appears to specify the notification settings.
Click OK to save your changes.

The notification is immediately active.

Add a usage warning notification for multiple users and groups

When document volume is 80%, 90% or 100% of the maximum volume, or when a trial account has used 80%, 90% or 100% of the allotted time, you can send usage warning notifications to multiple users and groups simultaneously. The usage warning notification is available from the Notifications service on the subsidiary, partner, customer, and the customer group level.

Navigate to the Services view and select Notifications.
Click Edit and then click Add.
In the dialog that appears select Usage warning in the Event box.
Select Send email in the Action box.
Select Users and groups in the Recipient type box. The ADD RECIPIENTS button appears.
Click ADD RECIPIENTS and use the view that appears to select the recipients of the usage warning notifications. The Users tab displays users, whereas the Groups tab displays groups. You can select any number and combination of users and groups.
When creating a usage warning on the subsidiary or partner level, use the Level setting to determine which level the notification applies to.
For example, if you create a notification for a usage warning on the subsidiary level, and you select Partner account here, usage warning notifications are only triggered by events on the partner level.
Use the Trigger setting to determine if the notification is triggered by remaining document volumes, remaining time on the service plan, or both.
Click OK to save the recipients, and click OK again to save the notification.

The notification is immediately active.