Reject invoices
While verifying invoices, select Reject () and use the dialog that appears to reject the invoice and provide a reason for the rejection. This is useful if you want to prevent an invoice from being processed and sent to the target system. For example, you might reject an invoice that contains incorrect vendor information. Rejecting an invoice assigns the Rejected status to the invoice.
After you reject an invoice, it appears in the Rejected document list view. If you enable the Reject reason column in any of the document list views, you can use the filter box to search for reject reasons and codes.
When you select Reject, a dialog appears. The appearance of the dialog can vary based on your configuration, but the purpose is the same: to specify why you are rejecting the document. The information you provide in the dialog is saved with the document and displayed clearly to anyone who opens the document. The rejection information is also saved in the document history.
By default, Tungsten AP Essentials provides common reasons for you to choose . However, if the default rejection reasons do not suit your needs, an administrator can specify custom reject codes with corresponding descriptions. These custom codes appear in the Reject document dialog.
You can also reject invoices in a workflow.
Create custom reject codes
Administrators can use Admin Center to create custom reject codes and corresponding descriptions, which replace the default choices in the Reject document dialog. To create custom reject codes, use the Reject codes view to create up to 100 custom reject codes.