Two-factor authentication

Two-factor authentication (2FA), often referred to as two-step verification or multi-factor authentication, is a security process in which users provide two forms of authentication in order to verify their identity and log into an account. In contrast, single-factor authentication is a security process in which the user provides only one form of identification, such as a password. Two-factor authentication provides an additional layer of security that makes it harder for attackers to gain access to your account because knowing the password alone is not enough to pass the authentication check.

For your security, Kofax AP Essentials supports two-factor authentication by utilizing mobile devices to provide an additional layer of authentication. You must set up your Kofax AP Essentials account to use 2FA with a third-party app on your mobile device. You can use 2FA apps such as:

After you set up 2FA on your Kofax AP Essentials account, you must provide your password and an authentication code from the 2FA app on your mobile device in order to log in to Kofax AP Essentials.

Kofax AP Essentials Connect and third-party apps do not support two-factor authentication.

You cannot use two-factor authentication with single sign-on.


Administrators can enforce 2FA for all users by selecting Enforce two-factor authentication in Admin Center (User management view). Administrators can exclude users from 2FA on an individual basis in Admin Center by selecting Let this user to log in without using two-factor authentication in the User view.