Online Connect for Visma Business

Learn how to set up and use Online connect for Visma Business.

ReadSoft Online Connect is a program you can install on a local computer and use to perform a number of tasks, such as uploading invoices to ReadSoft Online. It is an alternative to uploading invoices using the web interface in ReadSoft Online. Using ReadSoft Online Connect, you can upload invoices automatically, lessening the effort of uploading invoices one by one.

ReadSoft Online Connect runs as a service in the background, so it is not necessary to start a program each time you want to upload invoices. Instead, you simply move the files you want to upload to the folders you specify during the installation setup.

ReadSoft Online Connect can be beneficial if you want to:

  • Upload large numbers of invoices.
  • Automate the process of uploading invoices.
  • Download output data from Online Connect.
  • Automatically register supplier invoices in external systems.

Note that the user interface for ReadSoft Online Connect is currently only available in English.

Other flavors of Online Connect

ReadSoft Online Connect can display different settings, depending on which target system you use. Before you continue reading, make sure you choose the Online Connect guide that matches your target system. If you don't find a match, read the generic guide for Online Connect.

Online Connect System requirements

ReadSoft Online Connect supports the following operating systems:

  • Windows 10
  • Windows 8.1
  • Windows Server 2019 Standard
  • Windows Server 2016
  • Windows Server 2012 and Windows Server 2012 R2

ReadSoft Online Connect requires the following:

  • Microsoft .NET Framework 4 (always required).
  • An HTTPS connection which uses port 443 (always required).

The integration for Dynamics AX requires WCF Activation components.

Creating a customer account

In order to use Online Connect you must make sure that your account in ReadSoft Online is set up properly.

After you have created a new customer account, check the following:

  • In order to send invoices to Visma Administration, make sure Visma Business is specified in the target system service (Services > Target system) for the account.
  • You can also add buyers if your organizations has more than one buyer.
    Note If you add a new buyer to the system after you configure Online Connect, you must run the configuration wizard again and specify the new upload locations.
  • The ID, or External ID for buyers, must match the company ID in Visma Business.

After you create a customer account with appropriate services, you are ready to install ReadSoft Online Connect.


Note If you use a proxy connection to connect to the Internet, make sure you specify the Windows proxy settings before you install ReadSoft Online Connect.

To install ReadSoft Online Connect:

  1. Download and run the setup file from the URL that corresponds to your location. Note that an HTTPS connection on port 443 is required to download the installation. After the installation, the connection is required to receive program updates.


  2. Specify the installation folder and click Next to continue:

    Destination Folder

  3. Click Install to confirm your settings and install ReadSoft Online Connect.


  4. After the installation, click Finish to launch ReadSoft Online Connect and run the setup wizard.


Troubleshooting the installation

When running the installation, some computers display a message that states, "Installation directory must be on a local drive." If you receive this message, run this command as an administrator in Windows Command Prompt:

msiexec /i "C:\[path]\ReadSoft.Online.Connect.Setup.msi" WIXUI_DONTVALIDATEPATH="1"

Automatic updating

ReadSoft Online Connect routinely downloads and installs updates automatically. This is required in order to ensure that ReadSoft Online Connect works properly and stays synchronized with the latest functionality and features in ReadSoft Online.

In order for automatic updating to work properly, computers running ReadSoft Online Connect must have access to the local installation folder as well as the contents of the URL that corresponds to your location:

You can click the links above to test if you have access.

Online Connect Setup for Visma Business

Be sure to specify the target-system settings correctly before you begin.

The first time you run ReadSoft Online Connect, a setup wizard appears to help you configure the initial settings. If you see the ReadSoft Online Connect dialog instead of the wizard, click Configure to display the wizard.

The steps that appear in the wizard can vary, depending on the services that are enabled in ReadSoft Online.

1. Click Next to begin.


2. Use the information provided in your account-information email to fill in the Login address, Authorization key, User name and Password.

Login information

Login address
Authorization key (API Key) You can obtain the key from your account-information email or from an administrator, who can find the key in the Target system view in Admin Center.
User name The user name you use to log in to ReadSoft Online.
Password The password for User name.

3. Configure optional dialogs that can appear, depending on the services that are enabled in ReadSoft Online:

4. After you complete the required procedures from step 3 above, click Save to save the settings and exit the wizard.

Configuration complete

Note Online ConnectOnline Connect, you must run the configuration wizard again and specify the new upload locations.

If you want to change the Output image format from TIF to PDF (Target system configuration settings), you must process all of the invoices in the system before you change this setting. Failure to do so will result in output errors.

Windows users that run ReadSoft Online Connect must have Read, Write and Modify permissions on all of the folders you specify in the setup.

Configure settings for uploading documents

Note Admin users must have the Process documents privilege to see this dialog and upload documents using ReadSoft Online Connect.

If the Image upload service is enabled, you can use ReadSoft Online Connect to upload invoices to ReadSoft Online. Customers can upload their own invoices for processing, and partner administrators can upload images on behalf of all of their customers.

Uploading documents

Ideally, you specify the Root folder, and then click   to automatically generate the subfolders. Subfolder are created for each buyer defined in ReadSoft Online. If no buyers are defined, the subfolder has the same name as the organization (customer). These subfolders determine which buyer the documents are connected to when they are uploaded to ReadSoft Online. Additional subfolders are created for each document type, if the buyer has more than one document type.

Folder examples

In this example, the Folder containing scanned images is named “Upload."
Note If you add new customers or buyers to the system after you configure Online Connect, you must run the configuration wizard again and specify the new upload locations.

Upload documents to ReadSoft Online

  • Upload documents to ReadSoft Online – Specifies whether you use ReadSoft Online Connect to upload invoices to ReadSoft Online.
  • – Auto-generates the folder structure inside the Root folder.
  • – Displays a dialog which you can use to add a folder location manually.
  •   – Displays a dialog which you can use to edit the selected folder location.
  •   – Removes the selected folder from the Upload locations list. Note that the folder is not deleted from the hard drive.
  • – Removes all of the folders from the Upload locations list. Note that the folders are not deleted from the hard drive.
  • Upload locations – Displays a list of locations where ReadSoft Online Connect looks for images to upload to ReadSoft Online.
  • Processed documents folder – Specifies the folder where you want to move the images after they have been uploaded.
  • Document sorting - Determines how many documents each file can contain. See Help for more information about page separation.
  • Upload documents automatically - When this setting is selected, files located in subfolders of the Folder list are automatically uploaded as soon as they are detected. If this setting is not selected, you must click the Upload documents button in the ReadSoft Online Connect interface to manually upload images.
  • Allow upload of XML files with matching image file - Normally, when you upload XML invoices, ReadSoft Online automatically creates an invoice image from the XML data, so users can visualize the data during verification. If your solution uses XML invoices and an invoice image file, select this setting, so you can upload both of these files, and ReadSoft Online will display the original invoice image during verification, instead of creating one from the XML data. This is helpful because it offers the superior data capture of XML, while displaying the original invoice image, which might contain additional information that is not available in the XML. Make sure that the corresponding file pairs have the same file name.

Configure settings for registering invoices in Visma Business

If the Target system service is enabled in ReadSoft Online and Visma Business is specified as a target system, you can use ReadSoft Online Connect to automatically register invoices with Visma Business. You can also use ReadSoft Online Connect to import the supplier registry from Visma Business to ReadSoft Online.

  1. If the configuration wizard cannot find a Visma Business installation on your computer, a dialog prompts you to specify the location of the integration DLL. If prompted to do so, specify the folder where Visma Business is installed, otherwise continue to the next step.
  2. Select Register invoices in Visma Business and specify a User name and Password that has permission to register invoices in Visma Business. Use the Integration solution numbers box to specify solution numbers that match your Visma Business license, and select your Visma Business version.

  3. Optionally specify whether you want to store a copy of the invoice image files locally in your network.

    Use web page field for image – Specifies whether the WebPageLink field (in Visma Business) is used to specify the path to the invoice image. If you do not select this setting, the PictureFileName field is used.

    Note Kofax does not perform a backup of this folder.
  4. Specify the settings required to register invoices in Visma Business.
    • Invoice voucher type – Specifies the voucher type used for invoices.
    • Voucher series – Specifies a voucher series number for invoice batches. Usually, you specify a series that is designated for ReadSoft Online.
    • Credit note voucher type – Specifies the voucher type used for credit notes.
    • Batch origin type – Specifies the origin type of the batch.
    • Other documents voucher type – Specifies the voucher type used for documents that do not match any of the other types.
    • Create suppliers from supplier data in ReadSoft Online, if suppliers are not found in Visma Business – Determines whether suppliers created during verification are created in Visma Business. When this setting is selected, if a supplier is created during verification in ReadSoft Online, and the supplier is not found in Visma Business when the invoice is posted, then ReadSoft Online will create the supplier in Visma Business.
      Note When creating a supplier during verification, you must provide at least the supplier name and supplier number.

  5. Specify the master-data that you want to synchronize with Visma Business. Note that this is the preferred method to use for synchronizing master data with Visma Business. Do not upload mater data using XML files, as described in the next section, unless you need to upload field-value master data.

    • Suppliers, G/L Accounts, Currencies etc. – Specifies the master data that you want to synchronize.
    • Update supplier coding suggestions – Determines whether the coding history for updated batches in Visma Business is used for automatic coding suggestions in ReadSoft Online.
    • Update invoice coding in Storage – Determines whether coding is updated in ReadSoft Online Storage when the coding changes are made in updated batches in Visma Business.
    • Org. unit 1, Org unit 2 etc. – specifies the organizational units (coding fields) that you want to use with ReadSoft Online. When you add coding fields to a workflow in ReadSoft Online, the Internal name must mach the Orig. field type name you specify here.

Master data

Master data is business information—such as supplier address information or other identifying information—that is used by multiple systems and applications. ReadSoft Online can utilize master data from an external system to provide information when processing invoices. For example, ReadSoft Online can use supplier master data to populate the Supplier list during verification.

If the Master data service is enabled, ReadSoft Online synchronizes master data with Visma Business, but you cannot upload master data from ReadSoft Online to Visma Business. ReadSoft Online Connect synchronizes master data from one Visma Business company at a time, every two minutes, but no company is synchronized more than once every twelve hours.

Sometimes master data synchronization can involve the transfer of large volumes of data. To reduce bandwidth, and maintain mater-data integrity, ReadSoft Online synchronizes master data.

Using Online Connect with Visma Business

After following the procedures above to setup Online Connect, you are ready to use it in production.

Uploading documents using Online Connect

You can upload documents to ReadSoft Online in these supported file formats using Online Connect:

  • PDF version 1.3 to 1.7
  • PNG
  • XML

Note Admin users must have the Process documents privilege to upload documents using ReadSoft Online Connect.

Automatic uploading

If you selected Upload documents automatically when configuring ReadSoft Online Connect for uploading documents, no interaction is required. When files are moved to the subfolder(s) of the location you specified in the configuration, they are automatically uploaded.

ReadSoft Online Connect runs continuously in the background as a Windows service and periodically checks (every 15 minutes by default) for new files to upload. When new files are found, they are uploaded automatically. Even if you restart the computer, ReadSoft Online Connect runs automatically in the background with no need for interaction. If a problem occurs during the upload, the upload operation will timeout after 10 minutes.

Most users use automatic uploading, and set up their scanners to save files directly in the appropriate subfolders that are created during the configuration.

Note If you have more than one document type, but you place files in the parent folder of the document type folders, the files are uploaded and processed using the Default document type specified in the Extraction service settings.

Manual uploading

If you did not select Upload documents automatically when configuring ReadSoft Online Connect, you can upload files manually at your convenience:

  1. Start ReadSoft Online Connect from the Windows Start menu.

    ReadSoft Online Connect

  2. Move or scan invoice image files to an appropriate subfolder of the location you specified in the configuration, and click Refresh so you can see the files in the list. You can also click the Event log tab to check for errors.
    Note If you do not see files in the list, make sure you place the files in a subfolder that corresponds to an organization or buyer in ReadSoft Online.

    ReadSoft Online Connect Upload

  3. Click Upload documents. You can click Refresh to see that the images have uploaded or use the Event log to monitor the progress of your uploads.

    ReadSoft Online Connect Event Log

Troubleshooting Online Connect for Visma Business

Generic issues

If you have problems running ReadSoft Online Connect:

You can click the links above to test if you have access. Click the links using the same computer that runs ReadSoft Online Connect. If you receive a 404 error, you do not have access.

  • Make sure you can download the files that are listed in the page that is displayed when you click one of the links above. To do this, replace "Deployment.manifest" in the URL with one of the file names in the list.
  • Log in to ReadSoft Online using the same computer that runs ReadSoft Online Connect to make sure you can connect to ReadSoft Online.
  • If you use a proxy connection, make sure the settings are applied to the same user/account that runs ReadSoft Online Connect. By default, this is a local System account. To test this, access ReadSoft Online using a location above, then change the ReadSoft Online Connect user to the same Windows user you tested with.

Failed to update value in row

Failed to update value in row. Result: Ts_RowSetValue_ReferenceNotAccepted, Column: C_Voucher.C_Voucher_VoucherType, Value: 39

This error appears if Visma Business is missing a voucher type. In the case above, the voucher type “39 – Other” is missing. To resolve this error, you must create the voucher type in Visma Business and approve the invoice again.