If you have problems running ReadSoft Online Connect:

• Make sure you have access to the URL that corresponds to your location:
  • Europe: https://webeyeprod.blob.core.windows.net/onlineconnect/install/Deployment.manifest
  • Australia: https://webeyeprodasia.blob.core.windows.net/onlineconnect/install/Deployment.manifest
  • US: https://webeyeprodna.blob.core.windows.net/onlineconnect/install/Deployment.manifest

You can click the links above to test if you have access. Click the links using the same computer that runs ReadSoft Online Connect. If you receive a 404 error, you do not have access.

• Make sure you can download the files that are listed in the page that is displayed when you click one of the links above. To do this, replace Deployment.manifest in the URL with one of the file names in the list.
• Log in to ReadSoft Online using the same computer that runs ReadSoft Online Connect to make sure you can connect to ReadSoft Online.
• If you use a proxy connection, make sure the settings are applied to the same user/account that runs ReadSoft Online Connect. By default, this is a local System account. To test this, access ReadSoft Online using a location above, then change the ReadSoft Online Connect user to the same Windows user you tested with.

Failed to update value in row. Result: Ts_RowSetValue_ReferenceNotAccepted, Column: C_Voucher.C_Voucher_VoucherType, Value: 39

This error appears if Visma Business is missing a voucher type. In the case above, the voucher type “39 – Other” is missing. To resolve this error, you must create the voucher type in Visma Business and approve the invoice again.