Activating accounts

This topic describes how to activate accounts in Control Center.

This topic describes Control Center settings. Learn about Admin Center settings here.

You must activate the account before account users and customers can log in and use the system.

  1. Navigate to the account you want to activate and expand it.
  2. Select the Services node of the account and make sure:
    • at least one document type is selected in the Extraction service.

    • at least one document service is selected in the Target system service.

  3. Activate a license for the account.
  4. Click the account to select it and click Activate. It can take up to one minute to activate an account.
    Tip Users that have never changed their passwords receive a new password when a deactivated account is reactivated.