Cancel a service plan
You can cancel a service plan at any time.
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Log in to the Tungsten AP Essentials Store: https://store.readsoftonline.com/
You have five chances to enter the correct password when logging in. If you enter the wrong password more than five times, your account is locked for 30 minutes.
- Select your email address at the top of the web page to manage the account settings.
- Select My plan.
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Select Cancel my plan and use the
view that appears to confirm that you want to cancel your service plan.
After you cancel a plan, you can continue to use Tungsten AP Essentials until the current subscription period ends. After the current subscription period ends, your account is paused.