Getting help with Tungsten Automation products

The Tungsten Automation Knowledge Portal repository contains articles that are updated on a regular basis to keep you informed about Tungsten Automation products. We encourage you to use the Knowledge Portal to obtain answers to your product questions.

To access the Tungsten Automation Knowledge Portal, go to https://knowledge.tungstenautomation.com.

The Tungsten Automation Knowledge Portal provides:

• Powerful search capabilities to help you quickly locate the information you need.

  Type your search terms or phrase into the Search box, and then click the search icon.

• Product information, configuration details and documentation, including release news.

  To locate articles, go to the Knowledge Portal home page and select the applicable Solution Family for your product, or click the View All Products button.

From the Knowledge Portal home page, you can:

• Access the Tungsten Automation Community (for all customers).

  On the Resources menu, click the Community link.

• Access the Tungsten Automation Customer Portal (for eligible customers).

  Go to the Support Portal Information page and click Log in to the Customer Portal.

• Access the Tungsten Automation Partner Portal (for eligible partners).

  Go to the Support Portal Information page and click Log in to the Partner Portal.

• Access Tungsten Automation support commitments, lifecycle policies, electronic fulfillment details, and self-service tools.

  Go to the Support Details page and select the appropriate article.