Welcome

The contents of Help vary, depending on your role and the features you use.

What's new

See what's new in AP Essentials.

Looking for improved data extraction? Switch to the Advanced extraction engine now.

Important security update

Starting November 1, 2026, the SFTP connector will no longer support Digital Signature Algorithm (DSA) keys.

DSA keys are no longer considered secure and do not protect against modern attacks. This update is necessary to keep your data transfers secure and aligned with current industry standards.

If you use DSA keys, switch to a modern, secure key type before the deadline to avoid service disruption.

Troubleshooting

Need more help? Troubleshooting has answers. Contact support if you cannot find the answer you are looking for or have other issues.

Help is dynamic

The contents of Help vary, depending on your role and the features you use. Help comes in two flavors:

  • Office Help: for AP Essentials users who verify and approve documents as a part of their daily work. You're reading Office Help now.

  • Admin Center Help: for administrators who set up and maintain AP Essentials. Admin Center Help is the most comprehensive of the two help systems, and it includes Office Help too.

Information about third-party copyright notices.