Welcome

The contents of Help vary, depending on your role and the features you use.

What's new

Kofax is now Tungsten Automation. The choice to embrace Tungsten Automation as our new name reflects the growth of our company and the need for a brand that more closely aligns with our present identity and future aspirations. This transformation highlights our expanded capabilities and robust solutions, and our dedication to excellence, adaptability, and growth. It signifies our commitment to customers and partners, assuring them that we will endure as a trusted partner, offering unwavering support throughout their transformation journeys.

See what's new in AP Essentials.

Troubleshooting

Need more help? Troubleshooting has answers. Contact support if you cannot find the answer you are looking for or have other issues.

Help is dynamic

The contents of Help vary, depending on your role and the features you use. Help comes in two flavors:

  • Office Help - for users who process invoices. You're reading Office Help now.

  • Admin Center Help - for administrators who set up and maintain AP Essentials. Admin Center Help is the most comprehensive of the two help systems, and it includes Office Help too.

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